FAQ's

What is so special about Buy the Gram?

Well! Buy the Gram is a proudly Taumarunui-based kitchen producing high quality, wholesome and delicious muesli, cookies, special occasion cakes and treats just like Mum used to make. We use the highest quality ingredients, old family recipes and plenty of love to make special treats for every tastebud!

Who is Buy The Gram?

Buy The Gram is proudly owned and operated by Robyn Gram and her husband Brett. Robyn is chief… well, everything & Brett is her right hand man. Other family members all have jobs too, from general assistance to marketing to head of cake decorating and of course taste testers! It's truly is a family affair round here.

What should I do if I'm not totally happy with my order? 

If you're not totally happy, neither are we! Please send an email to robyn@buythegram.co.nz so we can chat more and sort things out as best as we can. 

Do you use local products in your muesli?

Yes! The star of the show, the honey, is made by busy local bees. 

We also have loads of NZ products in the pantry and are always looking to expand this part of our kitchen. 

You can see the full nutritional informational for all three muesli styles here.

How long will my muesli last?

If you can resist not scoffing the lot and you keep it in an airtight container, your muesli will last six months.

What else do you take online orders for?

If you'd like to order biscuits, cakes, muffins, cupcakes or place a custom order of any kind please feel free to get in touch. We love filling custom orders and can post any where in NZ!

What’s the deal with shipping?

We can ship anywhere and everywhere in NZ (overseas and extra-terrestrial pending).

Shipping costs are calculated on weight and will be added to order at checkout

Orders take typically 3-5 days to arrive. Please allow a few extra days for rural delivery and around peak times like Christmas. 

Please see our page on shipping for more information here

Are you on Facebook and Instagram?

Sure are! Join our page here to keep up with the kitchen. Give us a like or a review while you’re there ;)

Where is your shop?

We are based at 47B Hakiaha Street Taumarunui. Pop in, we’d love to see you!

I need cake!

Don’t we all!? We can help! We make and decorate cakes for all special occasions. We just need about 2 weeks notice and a 20% deposit to fill an order. Get in touch and we can talk more!